Dear Customers,
The past few years have been challenging for all of us and we are grateful for your support as we have done our best to keep our staff employed while managing the expenses of the business. The ongoing rising cost of food, supplies and business operations have pushed our small business to the limit. We have made the difficult decision to increase our menu prices on June 15, 2022.
As you may know, the minimum wage in BC increased to $15.65/hour on June 1st, 2022. We know that this will provide some reprieve for many of us who work in the food and beverage industry, but this unfortunately greatly impacts the success of a small restaurant like ours.
We are also struggling with an unusual increase in no-shows and last-minute cancellations. Last month, we implemented a reservation deposit process and we have been monitoring the impact. We know that this process can be a nuisance for our regular customers and we appreciate your understanding as we work on a solution. We are currently in the process of implementing an online reservation system, which we hope to have in place soon. We hope this will simplify reservations for everyone.
We continue to be dedicated to providing the highest quality of Japanese cuisine in a friendly environment. This means we will not compromise on quality and you can expect STEM’s best as always.
We thank you for your continued support.
From the STEM Team.
